Traveltek founder and long-standing CEO, Kenny Picken, has announced that he will retire from his position in the coming months.
Glasgow, 23rd January, 2019: Picken founded Traveltek in 2002 when he noticed a gap in the market for a modular-based system that could help travel companies to operate more efficiently, and more profitably. From there, iSell was born. A system that equips agents and operators with the ability to create highly customised travel itineraries through dynamically packaging a range of flights, hotels, cruise and ancillary travel services in one transaction.
Since then, with just five employees on board at its inception, the company has gone on to become one of the travel industry’s leading software providers. Today, the Glasgow head-quartered firm, which now employs more than 130 staff and has offices in key locations across the world, has over 400 clients, operating across 35 countries, transacting in excess of $11 billion in booking value through its platform each year.
Speaking of his decision, Mr Picken, said: “When we first set out, our ambition was to become ‘the system of choice’ within the UK. Fairly soon thereafter we had accomplished that, and more. Based on the success of the platform, I knew there was scope for us to grow the business further, on a global scale. It was that realisation that led me to take on investment from equity partners YFM back in 2016.
“Since then, we’ve been pursuing a very ambitious expansion plan. And two years on, we’ve undergone a sizeable transformation, particularly in the last twelve months. We now have an entirely new senior management team at the helm. And YFM are still on-board too, which I think is a great sign of their commitment to the company’s continued success.
“We’ll be looking to appoint a new CEO in the coming months and at that point, I’ll step down. Our newly appointed Chairman, Chris Noblet, will remain on the board following my departure and will assume operational control until such time as my successor is up and running.”
Kenny continued: “Of course, Traveltek will always have a place in my heart. I will retain a significant interest in the company following my departure, so I can’t wait to see how the tech develops. But, equally, I’m looking forward to being able to take my foot off the gas and to let someone else take the reins. While my last day will undoubtedly be a sad one, I’m excited to see what the future holds.”
Chris Noblet, a recently appointed Chairman, said: “The business that Kenny has grown, from a standing start, is nothing short of remarkable. He identified that there was a more efficient way for travel businesses to manage their operations and he set about building a software solution to suit; a solution that is now adopted by many of the industry’s leading firms.
“Kenny has been the driving force and the personality of the business for a long time and he’ll be missed by myself and by all of the team at HQ and across our international hubs. Kenny will remain active in his role whilst we search for a new CEO, to ensure a smooth hand-over.
“On behalf of everyone at Traveltek, I would like to thank Kenny for his tremendous hard work and dedication, without which the company certainly wouldn’t be where it is today. Suffice is to say, it won’t be the same place without him. That said, the strength and commitment of the team Kenny is leaving behind is perfectly placed to assume the mantle and it’s full steam ahead this year to elevate the company to headier heights.”
About Traveltek
Traveltek is widely recognised as one of the world’s leading travel technology providers. A pioneer in its field, the company has been delivering cutting-edge solutions to travel agents, tour operators and wholesalers for almost two decades. The Glasgow-headquartered company, which has offices in the Midlands (UK), Sydney, Miami, Dubai, Hong Kong and Singapore, offers a comprehensive range of finely tuned products that meet the unique needs of the global travel trade, helping companies remain top of their game in today’s fiercely competitive market place. Traveltek’s unrivalled portfolio features dynamic packaging solutions; consumer-facing websites; integrated booking platforms for staff and clients; back office systems that produce bookings reports and client documentation; a CRM to manage clients and enquiries; a tour operating platform that controls pricing and distributes contracts; and an API that connects travel companies to a global database of leading travel suppliers. Traveltek is the industry’s leading provider of cruise booking solutions, empowering the trade to hand-pick every component of a customised cruise itinerary and sell it as one package. Recognised as the ‘World Leading Dynamic Packaging Solutions Provider’ at the World Travel Awards in 2014, 2015, 2016, 2017 and 2018, Traveltek offers its valued travel partners bespoke solutions that help them work smarter, improve their bottom line and enhance customer experience and retention. For more information, visit http://www.traveltek.com/