TTC is introducing a new Wellbeing Director (WD) on its guided vacations
Cypress, Calif.– June 25, 2020 – The Travel Corporation (TTC) has announced an industry first with a new innovative initiative, adding to its comprehensive, new wellbeing and hygiene measures for every guest and team member. Fully appreciating clients’ understandable concerns in this new post COVID-19 world of travelling, TTC is investing in a newly conceived, dedicated Wellbeing Director (WD) position who will be present on every Trafalgar, Insight Vacations and Luxury Gold guided vacation (excluding Australia and New Zealand), beginning with the launch of its immersive domestic trips this year.
TTC has already been an industry leader in establishing enhanced hygiene measures and physical distancing standards. The innovative company has been collaborating closely with the World Tourism and Travel Council (WTTC) to help guide and co-create its “Safe Travels and Seamless Traveller Journey” global protocols . TTC announced its stringent on the road protocols earlier this year, which align with relevant, existing government authorities regulations and the World Health Organization (WHO) guidelines. These protocols will evolve and be adapted as further government regulations are implemented.
The addition of a dedicated Wellbeing Director on every trip (excluding Australia and New Zealand) will help ensure adherence to all standards and that guests can remain up-to-date with the latest guidelines and recommendations. Working alongside an expert Travel Director and professionally trained Driver, who will also be aligned with all new protocols, travelers will have the added reassurance and confidence to explore amazing destinations again. The WD’s will be with clients from the first day and throughout their entire journey to ensure all hygiene and physical distancing measures are implemented every step of the way.
“As we shift to this new normal and as part of TTC’s commitment to provide each guest a greater sense of comfort and care when they travel with us, we have added the support of a specially trained Wellbeing Director on every guided holiday,” said Brett Tollman, Chief Executive of The Travel Corporation. “During our first 100th anniversary, the inception of our Wellbeing Directors is a reflection of our family legacy and company ethos, “Driven by Service” and is an initiative that came directly from our Chairman. We remain passionately dedicated to provide our valued guests peace of mind with our unrelenting efforts to create a relaxing, enjoyable and nurturing journey,” he concluded.
TTC’s Wellbeing Directors are expertly trained in these three key areas:
Always On Personal Support and Assistance
The Wellbeing Director will be available to guests for any questions or concerns relating to wellbeing measures and will provide personal support with luggage management, ensuring all handles are sanitized during loading and unloading with guests’ belongings. They will also be able to provide guests with information on the latest international and destination developments as well as the best wellbeing travel tips.
Supplier Engagement and Compliance
The Wellbeing Director will be responsible for the Quality Assurance of all hotels, venues and suppliers during each journey. They will be responsible for all supplier quality checks to ensure that all travel partners meet the established criteria of TTC, WTTC and WHO wellbeing protocol standards.
Daily Monitoring: Distancing and Hygiene Standards
The Wellbeing Director will supervise daily monitoring and wellness checks of all TTC guests, the Travel Director and Driver. They will work with the Driver to ensure daily sanitization of the state-of-the art motor coach and ensure all hygiene, physical distancing and wellbeing regulations are adhered to each day.
About The Travel Corporation:
The Travel Corporation (TTC) is a highly successful, stable and solvent family-owned and passionately run international group of 42 award-winning brands, celebrating our first 100th Anniversary this year. Our exceptional portfolio of brands spans across 70 countries and offers an extensive selection of international travel and tourism companies, encompassing a variety of guided travel experiences, independent holiday packages, boutique river cruising, luxury hotels and safaris. We are committed to consistently delivering outstanding service, experiences and value to each and every one of our guests and we do so through continuous innovation. Beyond our commitment to provide the world’s leading holiday experiences, TTC reassures travelers in these uncertain times that their future travels are safe with us. The financial strength and future longevity of the business is backed by the transparent exposure of the company’s Red Carnation Hotels’ unencumbered fixed assets in excess of US$300,000,000 as of December 31, 2019. For more information, please visit TTC.com or follow us on Twitter and Instagram while using our hashtags #TravelWithTTC and #MakeTravelMatter.
About The TreadRight Foundation:
TreadRight is a joint not-for-profit initiative established by The Travel Corporation’s (TTC) family of brands. TreadRight sets the direction on sustainability for 42 award-winning brands, in addition to overseeing our TreadRight Foundation. The organization’s singular mission is to #MakeTravelMatter through brand operations, and by providing support to community-based projects worldwide that safeguard the planet, people and wildlife. To date, the foundation has supported 55+ sustainable tourism projects in 280+ communities worldwide, based on priorities set by the TreadRight Steering Committee. Past project partners include WWF, Conservation International, WildAid and The National Trust in the UK, while current initiatives include WE.org, Manitobah Mukluks Storyboot School, Wilderness Foundation Africa and Wildlife SOS. TreadRight also works with inspiring ambassadors who have a passion for sustainable travel, to support its voice within the sustainable travel community. These ambassadors include Céline Cousteau (‘Planet’ Ambassador), Sarain Fox (‘People’ Ambassador), Ami Vitale (‘Wildlife’ Ambassador) and Costas Christ. To learn more about past and current work at TreadRight, please visit treadright.org and follow TreadRight on Facebook, Instagram, and Twitter using our hashtag #MakeTravelMatter. We will make travel matter – for our planet, for people and for wildlife. We have taken the pledge, now we invite you to join us.