New Air Program Features Flight Booking Engine, Dedicated Service Desk, and Commissionable Airfares
Ft. Lauderdale, Fla. – February 02, 2023 – Avoya Travel®, one of the travel industry’s most innovative brands, has just launched the beta test for Avoya Flights™, the highly-anticipated air program that was initially teased during the 2022 Avoya Conference. The program features a robust and easy-to-use booking engine, dedicated support desk staffed by experienced airfare experts, and a vast selection of commissionable airfares. Both the booking engine and access to the air desk are integrated into Avoya’s patented SaaS technology, Agent Power™, allowing Independent Agencies to provide full-service vacation planning services all from within the same software ecosystem.
Historically, Avoya focused its efforts on the cruise, hotel, and tour portion of leisure vacations versus air due to the antiquated air GDS technology that was available and the lack of commissionable airfares. While not previously a large segment of Avoya’s business, an air program was a key initiative for Avoya’s 2025 corporate plan. Avoya was keen on both finding a way to integrate the booking process into Agent Power and creating a solution for Avoya Network members to outsource their air bookings to an air desk if they chose to do so. With the launch of Avoya Flights, Avoya introduces itself as a future powerhouse in the complete vacation package segment of leisure travel. The air program offers immense new commission opportunities for the Independent Agencies in the Avoya Network™, access to extremely competitive fares for travelers, and a reduced cancelation rate for leisure vacation suppliers due to the strong link between airfare and lower cancelation rates on vacation products, especially those who offer international travel.
“The launch of Avoya Flights ushers in a new era for Avoya’s travelers and advisors. The ability to seamlessly provide bespoke vacation planning and booking services to now include air travel will help elevate the Avoya Network to new heights,” said Jeff Anderson, Co-CEO of Avoya Travel. “Avoya Flights further develops our award-winning platform to continuously deliver innovative solutions for all of its user groups and we couldn’t be more excited.”
Avoya Flights offers access to an intuitive booking engine user interface as well as a full-service support desk (via phone or email) allowing Independent Agencies to quickly and efficiently compare routes, carriers, and fare options to make the best decision for travelers. Access to commissionable rates opens untapped earning potential for the Avoya Network while the competitive pricing available ensures travelers are finding the best deal for their vacation needs. Additional benefits of the dedicated support desk include a pre-purchase review of all tickets to ensure the right combination of commissionable fares and competitive rates is being utilized.
Independent Agencies selected for the beta test were thrilled about the potential of the new program. “I am excited for the Avoya Flights program. The ease of using the platform along with the dedicated support is a game changer,” said Badonna Birdsong, Owner of Badonna’s Travel World, LLC, a member of the Avoya Network. “This program is another wonderful resource in providing one-stop services within my Independent Agency.”
In addition to expanding the portfolio of Independent Agencies to offer even more full-service vacation planning services, Avoya Flights is an integral step toward Avoya’s creation of custom vacation packages and pricing. The Avoya Flights beta test is currently available to select Avoya Network members with plans to open access to the rest of the Network by Q2 of 2023.
To learn more visit: www.AvoyaNetwork.com.
About Avoya Travel
Avoya Travel® is red=’fining how vacations are booked by providing unmatched resources, services, proprietary technology, and patented solutions to thousands of companies including cruise lines, tour companies, resorts, and the Independent Agencies in the Avoya Network. Through its innovative vacation platform model and vast demand channels, Avoya utilizes powerful marketing technology and data intelligence, alongside its patented Live Leads™ program, to connect travelers with independent travel advisors who deliver personalized service and value throughout the vacation planning and booking process. Avoya continues to develop groundbreaking technology solutions to offer travelers access to exclusive discounts and amenities in partnership with travel suppliers. Avoya has won numerous awards for its technology and innovation, including holding multiple patents, and serves travelers in North America and beyond.
Travel agency owners, travel professionals, and others interested in receiving the unmatched services, marketing, support, and technology needed to own and operate their own travel business should contact Avoya Travel at 800-521-2597 or visit www.AvoyaNetwork.com. Travelers interested in booking their next vacation with an expert Independent Agency in the Avoya Network should call 800-753-1463 or visit www.AvoyaTravel.com.