Luxury River Cruise Line Voted Top U.S. Supplier by Travel Advisor Members for Exceptional Advisor Support, Client Satisfaction and Customer Service
CALABASAS, CA – (November 8, 2019) – AmaWaterways today proudly announced it was named the “2019 U.S. River Cruise Partner of the Year” by Ensemble Travel Group, as voted on by the group’s top-tier travel advisor members. The distinction, received for the second year in a row, reflects AmaWaterways’ superlative guest experience and support of the travel advisor community through innovative resources and new programs. Kristin Karst, executive vice president and co-founder of AmaWaterways, and Elizabeth Contreras, manager of national accounts, accepted the award on behalf of AmaWaterways at the Ensemble Circle of Excellence Gala Dinner, held at the Hyatt Regency Seattle as part of the Ensemble Travel Group 2019 International Conference.
“The foundation of AmaWaterways has always included a true partnership with travel advisors, who play a vital part in our company’s success,” said Karst. “We are so honored to be recognized again this year for our support of the Ensemble Travel Group travel advisor community and look forward to continuing to work together to deliver unforgettable river cruise experiences for their clients.”
Ensemble Travel Group’s membership of more than 763 independent travel agencies in the United States and Canada based their selections on three key performance areas: quality of customer service, level of agency support, and client satisfaction. This year’s event, themed “Travel with Purpose,” was designed to explore the changing priorities of travelers and highlight the importance of social purpose and change in the travel industry. The conference also celebrated Ensemble Travel Group’s yearly achievements as one of the most prominent travel advisor organizations with a record of boosting members’ profits and delivering high-volume sales to its preferred suppliers.
For more information, or to book an AmaWaterways river cruise for a client, call 1.800.626.0126 or visit the Travel Advisor Portal at AmaWaterways.com. Follow AmaWaterways on Facebook at Facebook.com/AmaWaterways, Instagram @AmaWaterways and Twitter @AmaWaterways.
A family-owned company celebrating 17 years on the river, AmaWaterways offers unforgettable river cruises with 24 ships sailing Europe’s Danube, Rhine, Moselle, Main, Rhône, Seine, Garonne, Dordogne, Dutch and Belgian Waterways and Douro Rivers, Southeast Asia’s Mekong and Africa’s Chobe River. Led by experienced river cruise co-founders Rudi Schreiner and Kristin Karst, the company is renowned for its innovative stateroom design featuring unique “twin balconies”; its wellness activities including a wide choice of included shore excursions featuring biking and hiking options for the active traveler; and its award-winning dining—including The Chef’s Table specialty restaurant as well as complimentary fine wine, beer and soft drinks with lunch and dinner. Modern, spacious and tastefully decorated, each ship features onboard amenities such as hair and massage salons and a fitness room, and many have heated outdoor swimming pools with swim-up bars. AmaWaterways leads the river cruise industry in innovation highlighted with the launch of AmaMagna, which at twice the width of traditional river ships, offers a new dimension in luxury river cruising. The company also offers a variety of themed sailings and brand relationships, with sailings geared towards active travelers and families as well as group and charter options.
With the highest-rated ships in Europe according to the third edition of Berlitz: River Cruising in Europe & the USA, AmaWaterways has received countless honors and accolades including Cruise Critic’s Editor’s Pick Award for “Best for Active Cruisers” and 2018 AFAR Reader’s Choice Award for “Best River Cruise Line” and inclusion ofAmaMagna in 2019 TIME “World’s Greatest Places.”